Terms and Conditions

Please read our terms and conditions before using our services



General:

It is illegal to unlock USA devices that are manufactured after January 26th, 2013 unless you have permission from your service provider. We will not provide any service for any USA service provider cell phone or smart phone manufacturered January 26th, 2013 or later. Unlockcodesource.com will not be held liable or responsible if you place an order for an unlock code for any USA service provider cell phone that was manufacturered January 26th, 2013 or later.

If you make a purchase on Unlockcodesource.com or any affiliated website you accept full responsibility for complying with all local, national, and international laws. Unlockcodesource.com will not knowingly give any advice or provide any service to anyone who wishes to unlock a phone that was purchased from a USA service provider manufacturered January 26th, 2013 or later in The United States of America.



REFUND POLICY:

In a situation where a code cannot be calculated or found for your mobile device, a refund will be issued 100%.

99% of the time a code will be found and will unlock your device flawlessly. In there rare instance the unlock doesn’t work and we insist the unlock code is correct, video proof will be required of you:

For the Video refund, you MUST contact us first, as different devices have different video requirements. If these requirements are not met, our suppliers with whom we work with may refuse a refund

No refunds will be given if:

*If you have an error with the code or are unsure about unlocking your device please contact us immediately for support as our main goal is to unlock your device.

Please allow up to 7 days for the refund to show up on your account.

PRIVACY:

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please do not hesitate to contact us.

Please note that we may occasionally we may e-mail promotions and special offers to your e-mail address which you may easily opt out of by sending in an request to exclude you from our mailing list.



OUR SERVICE AND TURNAROUND TIMES:

While most of our services are instant and can be returned in a matter of minutes please note that we do not keep stock of all unlock codes for delivery. There is simply too many codes for us to keep track and handle. Depending on the method for retrieving your unlock code, times may vary for turnaround times. You can rest assured that we will do all we can to find your code and fulfill the order as fast as we can but ask for your patience if this should be the case.

While our Remote IMEI Unlock Codes are easy and safe to use, please use at your own risk. We are not liable if you damage your handheld device from improper use.



HARDLOCKING YOUR DEVICE:

Before you purchase one of our unlock codes, it is up to you as the purchaser to check to see if your device is already hardlocked. Hardlocked means your device will be unable to accept one of our “working unlocking codes” as you are out of attempts. Depending on the manufacturer of your device you may have 3-10 tries. We will not refund you if your device is already hardlocked and you have already purchased a code.